Privacy

Vidalinks, LLC, doing business as SchoolCues (“SchoolCues ,” “we” or “us”) respects your privacy. The privacy of your information is important to us, and maintaining your trust and confidence is our highest priorities. We respect your right to keep your information confidential.

We have created this privacy policy ("Privacy Policy") to explain the information we collect through the features and services available on websites owned, operated or controlled by us (collectively, the "Website"), how we use that information and how you can opt out of certain uses of information we may collect. By using our services and accessing our Website, you are consenting to the information collection and use practices described in this Privacy Policy, as modified from time to time by us. If we decide to change our Privacy Policy, we will post a new policy on our Website and change the date noted above. Therefore, we encourage you to check the date of our Privacy Policy whenever you visit the Website for any updates or changes.

Please see our Terms and Conditions (the “Terms & Conditions”) for a more detailed legal explanation of our general online policies. If any conflict exists between the Terms & Conditions and our Privacy Policy, the Terms & Conditions will prevail.

SchoolCues complies with all United States state and federal law. SchoolCues provides a business service to our customers. SchoolCues will only use the information you provide for the purposes intended and as detailed in the Privacy Statement unless we have obtained your consent to use it for other purposes.

SchoolCues respects the privacy of every school and person that entrusts their information with us or who visits our website and uses our services. This Privacy Statement outlines the information that will be collected and how we will use that information.

We have developed our privacy policy from industry guidelines and standards, and local, national, and international laws and requirements. All privacy practices and methods described herein only apply insofar as permitted by applicable standards, laws and requirements. The primary principles of our privacy policy are:


Children

Our Website is a general audience site that is not designed nor intended to collect personal information from children under the age of 13. We do not intentionally collect or maintain personal information from children under age 13. If we obtain actual knowledge that a user is under 13, we will take steps to remove that user's personal information permanently from our databases.


Collected Information

We require representatives from schools who register to use the services offered on our Website (collectively, the "Service") to give us contact information, such as his/her name, school name, address, phone number, teacher birth dates, email address and the number of users that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, number of classes or parent information. Users can opt out of providing this additional information by not entering it when asked. However, to use the Service, you must register and provide us with your name and email address and select a password.

We may associate your personal information provided to us from the schools and organization with other personal information that we collect from you. Users can update or remove their personal information at any time by logging into the Website and editing their personal information within Setup.

We collect information in the form of User Submissions (as described in the Terms & Conditions) [T&C] that you make to the Website. If you choose to engage in any commercial transactions at the Website, we collect your credit card information and relevant data to effect the transaction.

We may outsource all of the Services and tasks set forth in this Privacy Policy and Terms & Conditions to third parties on a confidential basis.

Data is collected for specified and legitimate purposes and not further processed in a way that is incompatible with those purposes.

The data collected will be maintained in a secure manner based on industry standards and best practices for the security and the protection of data.

Data will not be shared with any third party without the consent of the owner of the data unless required in support of the school, or to complete a transaction on behalf of the owner of the data such as a payment transaction, or is required by law, warrant, subpoena or similar legal process.

SchoolCues uses the information that we collect to set up the Service for individuals and organizations. We may also use the information to contact users to further discuss their interest in our company, services, and to send information regarding our company or partners, such as newsletters, promotions and events. Except as provided in this Privacy Policy, user email addresses and any personal user information will not be distributed or shared with third parties. Users can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@schoolcues.com. Even if you opt out of receiving communications from us, we may still contact you for administrative matters involving your registration, for example to notify you of a new Privacy Policy.

Except as explicitly stated at the time we request information, in the Terms & Conditions or in this Privacy Policy, we do not disclose to third parties the information that you provide to us. SchoolCues uses a third-party intermediary to manage credit card processing. Therefore, we do disclose information to this intermediary solely to effect any transactions initiated at the Website. This intermediary is not permitted to store, retain, or use the information provided except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the Website but they are not permitted to collect any information nor does SchoolCues share user information with these parties.

Users of the Service will be using the Website to host data and information ("Data"). SchoolCues will not review, share, distribute, print, or reference any such Data except as provided in the Terms & Conditions, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms & Conditions, or as may be required by law. Of course, users are responsible for maintaining the confidentiality and security of their registration data and password.


Information and Data Management - Usage Policy Terms

Personal Information

Since SchoolCues provides services including student information management, it is necessary that we store and maintain confidential information about the schools we serve, along with personal information regarding the administrators, staff members, parents and students associated with these schools. SchoolCues will not market our products or services to parents or students using this information, nor will we directly contact parents or students without the school’s prior consent.


School Administration

We will respond to requests for Contacts and Product Demonstration made via our website www.SchoolCues .com using personal information received from you at the time of the request. To request information about our products and services, we may ask you to provide certain information including but not limited to your name, address, telephone number, email address, school name, school address, total enrollment, grade levels, and referral information. No information will be collected unless you provide it to us voluntarily. SchoolCues will not share this information with anyone outside of our company, subject to the limitations described above.

When a school becomes a customer of SchoolCues, the school administration will be required to submit information regarding your business, its staff members and Customers (parents, guardians, students and other associated parties). This information will be managed on your behalf within the SchoolCues product databases, the information itself remains the property of the customer school as the owner of the data. You may request the complete removal of your information from our systems at any time; such removal will be completed within 30 days of our receipt of your written request.

SchoolCues may use school information to contact appropriate representatives at the school. For example, we may send marketing or promotional materials including emails or other information to school administrators; we may respond to your comments, questions or requests for information; or we may contact you as necessary to provide general customer support. You may update your contact information or opt out of receiving marketing or promotional materials by contacting our Customer Support center by phone at +1 480 525 7615, or via email request sent to privacy@SchoolCues.com.


School Teachers and Staff Information

SchoolCues customer schools will generally collect personal information regarding their staff members, including but not limited to professional credentials, and contact information. Staff members who wish to review or update their personal information may do so by contacting the school administrator responsible for maintaining such data using the SchoolCues system features. In addition, confidential information generated in the course of business, such as student evaluations and electronic communications, are acknowledged to be the intellectual property of the SchoolCues customer school. SchoolCues will not share personal information pertaining to school administrators or staff members with anyone outside of our company, subject to the limitations described above.


Parents and Families

SchoolCues customer schools will generally collect personal information regarding the parents, guardians, family members and other parties associated with their students (e.g. physicians, emergency contact neighbors, etc.) This information may include, but not be limited to, employment, insurance, medical, religious, financial and contact information. Family members who wish to review or update their personal information may do so by contacting the school administrator responsible for maintaining such data using SchoolCues system features. In addition, the school administration has the option to make available certain SchoolCues system features which allow family members online access to review and update selected personal information. SchoolCues will not directly share personal information pertaining to parents, guardians or other parties associated with the family with anyone outside of our company, subject to the limitations described above.

School administrators have the option of making limited portions of their Customers’ personal information available in various public venues, such as printed or online student or family directories. Requests for removal from such publications should be made to the school administration.


Students

School administrators, staff members and responsible family members will generally use SchoolCues system to collect personal information regarding students, including but not limited to medical, insurance, financial, behavioral, academic, religious, demographic and contact information. Responsible family members who wish to review or update the personal information regarding their student(s) may do so by contacting the school administrator responsible for maintaining such data using SchoolCues system features. In addition, the school administration has the option to make available certain SchoolCues system features which allow responsible family members online access to review and update selected personal information regarding their student(s).

SchoolCues collects information under the direction and request of its Customers, and has no direct relationship with the individuals whose personal data it processes. SchoolCues works with its Customers to help them provide notice to their customers concerning, the purpose for which personal information is collected.

SchoolCues respects all applicable national and international children’s privacy regulations. SchoolCues complies with the Family Educational Rights and Privacy Act (FERPA) (20 USC §1232g, 34 CFR Part 99) which is a federal U.S. law that protects the privacy of student education records. SchoolCues does not collect personal information directly from children, and any information we retain pertaining to students will not be shared with anyone outside of our company, subject to the limitations described above.

It is the responsibility of our customer schools to utilize our services (e.g. the collection of information from students by means of customer-designed web forms) in a manner that complies with FERPA and similar regulations unique to the jurisdiction within which our customer schools operate.


Access to Customer Information

Upon request SchoolCues will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or by contacting us at privacy@SchoolCues .com. We will respond to your request within a reasonable timeframe. SchoolCues has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to Their SchoolCues administrator in their school. If the Customer requests SchoolCues to remove the data, we will respond to their request within 30 days.

We will retain personal data we process on behalf of our Customers for as long as needed to provide services to our Customer. SchoolCues will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The primary goal of SchoolCues in collecting personal information from our customers is to assist our customers in managing the information they provide utilizing our products and services. We will always safeguard the confidentiality of information provided to us by our Customers and we are bound by our professional standards to continue to maintain this vital aspect of our professional relationship. The following individuals may have access to some or all of your information:

Employees of the company: Employees who need such information to conclude a transaction or provide technical support for which the customer has engaged SchoolCues.

Service Providers: As with any business, other service firms may need access to certain information at very specific times and for very specific reasons. An example might be consultants that must have access to certain customer records to increase the efficiency of our computer processing systems. We have and will always insist that any such information that needs to be disclosed for any business purpose be considered confidential and not used for any purpose other than the specific business need. That well-understood business policy of confidentiality will be reinforced as needed by contractual agreements with any service provider having access to your data.

SchoolCues will share the information necessary to deliver products and services that you specifically request to receive but we will limit this information to only what is necessary and required to complete a transaction. In certain situations, SchoolCues may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. SchoolCues also reserves the right to disclose your personally identifiable information to respond to duly authorized information requests of governmental authorities, where required by law, when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, warrant, subpoenas or similar legal process. If SchoolCues is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. SchoolCues will not share, trade or sell the personal information of our visitors or customers for use by any business without your consent. If you do not want us to share your personal information with these companies, contact us here.

SchoolCues may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Customers.


Aggregate Information

We collect aggregate information about you and your use of our Website whenever you visit us online. This information is logged to help diagnose technical problems, and to administer our Website to constantly improve the quality of the Service. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Website (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Website, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet.

This aggregate information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all aggregate information, provided that, such information does not personally identify you. When we share such information with third parties, it is not traceable to any particular user, and will not be used to contact you.


Cookies

When you interact with the SchoolCues Website we strive to make that experience easy and meaningful. When you come to our Website, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether users and visitors have visited the Website previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to SchoolCues , either by responding to a promotional offer, opening an account, or registering, you remain anonymous to SchoolCues. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

SchoolCues uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows SchoolCues to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Services. SchoolCues uses persistent cookies that only SchoolCues can read and use, to identify the fact that you are a SchoolCues user or prior Website visitor (whatever the case may be). Users who disable their Web browsers' ability to accept cookies will not be able to successfully use our Service.


Third Party Cookies

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Website to help us administer our Website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual Website visitors to any personally identifiable information. All data collected by such third parties on behalf of SchoolCues is used only to provide us with information on site usage and is not shared with any other third parties.


Legal Requirement

We may disclose your personal information and any other information that we collect:

  • to comply with the law, cooperate and respond to requests and claims or comply with legal process served on us (e.g., a lawful subpoena, warrant or court order);
  • to enforce or apply our Terms & Conditions, policies or agreements;
  • to protect and defend our or our user's rights or property, the Website, our employees, visitors or the public, (including protecting and defending from fraudulent, abusive, or unlawful use of, the Website); or
  • if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.


Company Sale

Information collected through our Website is considered our trade secret or proprietary information. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer's assets may continue to process your personal information as set forth in this Privacy Policy.


Third-Party Sites

The Website contains links to other websites. School Cues is not responsible for the privacy practices or the content of these other websites. Users and visitors will need to check the policy statement of these others websites to understand their policies. Users and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.


Security

Our Website has security measures in place to help protect against the loss, misuse, and alteration of the Data, personal information and all other information under our control. We use commercially reasonable efforts to store, maintain and secure personal information to protect it from loss, misuse, alternation or destruction by any unauthorized party.

Because the Internet is a public and open facility, no security measures can guarantee complete confidentiality under all circumstances. To help preserve your confidentiality, you are responsible for maintaining the confidentiality of your user name and password. This Privacy Policy does not create any contractual or legal rights on your behalf.


Opt-Out Policy

SchoolCues offers its visitors and users a means to choose how we may use information provided. If, at any time after registering for information or the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to support@schoolcues.com and provide us with your name and email address in your registration so that we may update your information.


Correcting & Updating Your Information

If users need to update or change registration information they may do so by editing the user or organization record. To update a User Profile, log on to SchoolCues and navigate to profile setup section to add or update information. To update School's data, log on to SchoolCues and navigate to School Setup section. To discontinue the Service, email support@schoolcues.com. SchoolCues will respond to your correction or update request within at most 30 days from the date of your request. outside intruders.


Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at support@schoolcues.com.